PLAYER WELFARE
21+

Responsible Gaming at cgebet

At cgebet, we believe gaming should always be fun — never a source of stress or financial hardship. We are committed to providing every Filipino player with the tools, information, and support needed to play safely and responsibly.

Gaming Should Be Entertainment

cgebet is one of the Philippines' most trusted online gaming platforms, serving players from Manila, Cebu, Davao, Quezon City, Makati, and all across the archipelago. We take our responsibility to our players seriously — not just as a legal obligation, but because we genuinely care about the wellbeing of every person who plays on our platform.

Responsible gaming means understanding that gambling is a form of entertainment, not a way to earn income or solve financial problems. When you play on cgebet, you should always be in control — of your time, your budget, and your decisions. If at any point gaming stops being fun, cgebet has the tools and support to help you take a step back.

cgebet strictly enforces a 21+ age policy across all games and services. No person under the age of 21 is permitted to register, deposit, or play on the cgebet platform. This is a non-negotiable requirement under Philippine gaming regulations and our own commitment to player protection.

Know the Signs of Problem Gambling

If you recognise any of the following in yourself or someone you know, it may be time to seek help:

  • Spending more money on gambling than you can afford to lose
  • Chasing losses — betting more to try to win back what you've lost
  • Gambling interfering with work, school, or family responsibilities
  • Borrowing money or selling belongings to fund gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to family or friends about how much you gamble
  • Using gambling as a way to escape stress or negative emotions
cgebet Responsible Gaming Tools

cgebet provides a full suite of responsible gaming tools accessible directly from your account dashboard. You are always in control.

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Deposit Limits

Set daily, weekly, or monthly deposit limits on your cgebet account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.

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Session Time Reminders

Set a session duration limit and cgebet will notify you when your playing time is up. It's easy to lose track of time when you're having fun — our reminders help you stay aware and in control.

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Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on cgebet. This is ideal if you feel you need a temporary pause.

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Self-Exclusion

For players who need a longer break, cgebet offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and you will not receive any promotional communications.

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Reality Check

cgebet's reality check feature shows you a summary of your session activity — time played, amount wagered, and net result — at regular intervals you choose. Knowledge is the first step to staying in control.

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24/7 Support

Our support team is available around the clock via live chat. If you have concerns about your gaming behaviour or need help activating any responsible gaming tool, we're always here to assist you.

How to Self-Exclude on cgebet

Requesting self-exclusion on cgebet is straightforward. Follow these steps to temporarily or permanently suspend your account. Self-exclusion requests are processed within 24 hours.

1
Log In to Your cgebet Account

Visit the cgebet login page and sign in with your registered email and password. Make sure you are on the official cgebet.app website.

2
Go to Account Settings

Navigate to your account dashboard and select "Responsible Gaming" from the settings menu. All responsible gaming tools are grouped here for easy access.

3
Select Self-Exclusion

Choose your preferred self-exclusion period: 6 months, 1 year, 5 years, or permanent. Read the terms carefully before confirming — some periods cannot be reversed early.

4
Confirm Your Request

Confirm your self-exclusion request. You will receive an email confirmation from cgebet. Your account will be suspended within 24 hours and all marketing communications will stop immediately.

5
Contact Support if Needed

If you have difficulty accessing your account settings, contact cgebet support via live chat and our team will process your self-exclusion request directly on your behalf.

Self-Assessment Quiz

Answer these questions honestly. If you answer "yes" to two or more, we encourage you to use cgebet's responsible gaming tools or speak with a professional counsellor.

Quick Self-Check

1

Have you ever gambled more than you intended to in a single session?

2

Have you ever tried to win back money you lost by gambling more?

3

Has gambling ever caused arguments with your family or partner?

4

Have you ever borrowed money or sold something to fund gambling?

5

Do you feel restless or irritable when you try to cut down on gambling?

6

Have you ever missed work, school, or family events because of gambling?

7

Do you gamble to escape problems or relieve feelings of stress or anxiety?

If you answered yes to 2 or more questions, please consider activating cgebet's self-exclusion or cool-off tools, or reaching out to our support team.

21+
Strict 21+ Age Policy

Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals aged 21 years and above. cgebet enforces this policy rigorously through mandatory age verification during the KYC process. All players must submit valid government-issued identification confirming their age before any deposits or gameplay are permitted. If we discover that a player is under 21, their account will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant authorities. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms. If you suspect a minor has registered on cgebet, please contact our support team immediately at [email protected].

Play Smart. Play Safe. Play on cgebet.

cgebet is here for the fun — not to cause harm. Join our community of responsible Filipino players and enjoy world-class gaming with full control over your experience.

Must be 21 or older. Gambling involves financial risk. Please gamble responsibly.

⚠️ 21+ Only. cgebet is strictly for players aged 21 and above. Gambling involves financial risk – always play within your means. See our Responsible Gaming page for tools and support.